13L GAME

Privacy Policy

At 13L Game ("we", "our", "us"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, and services (collectively, the "Platform"). By accessing or using 13L Game, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, mobile number, email address, date of birth, and government-issued ID (for KYC and withdrawals).
• Transaction Information: Deposit and withdrawal history, game play records, and winnings.
• Device & Usage Data: IP address, device type, browser version, operating system, and in-app activity logs.
• Communications: Customer support queries, feedback, and chat messages.

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process deposits, withdrawals, and prize distributions.
• Verify your identity and prevent fraud or underage gaming.
• Improve our game features, customer support, and platform security.
• Send you promotional offers, bonuses, and updates (you may opt out anytime).
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal data. We may share information only in the following cases:

• Service Providers: Payment gateways, KYC verification partners, and cloud hosting services – all bound by strict confidentiality.
• Legal Obligations: If required by law, court order, or government authority.
• Business Transfers: In case of merger, acquisition, or asset sale.

4. Data Security

We employ industry-standard security measures including SSL encryption, firewalls, and regular security audits. However, no method of transmission over the internet is 100% secure. You are responsible for keeping your login credentials confidential.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data (subject to legal retention).
• Withdraw consent for marketing communications.
• Request a copy of your data in a portable format.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us at support@13lgame.com.

6. Cookies & Tracking

We use essential cookies to remember your login session and preferences. Third-party analytics (e.g., Google Analytics) may use cookies to help us understand traffic. You can disable cookies in your browser settings, but some features may not work properly.

7. Third-Party Links

Our Platform may contain links to external sites (e.g., payment partners). We are not responsible for their privacy practices. Please review their policies before sharing data.

8. Children’s Privacy

13L Game is strictly for users aged 18 years or older. We do not knowingly collect information from minors. If we discover such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The "Last updated" date will reflect any changes. Continued use of the Platform after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@13lgame.com
Address: 13L Game Legal Dept., New Delhi, India